Leaderboard › Best by use case
15 tools · vendor-sourced · checked 2026-10-21
Best AI receptionist for small businesses (general)
15 of the 34 tools we track name general small business among their best-fit verticals on their own sites. By vendor pages, 14 say they can book appointments, 9 say they do a warm transfer to a person, and 13 mention a free trial or free plan. For a general small business, start with published pricing, whether there is a free trial, booking and whether the AI can transfer to you.
| Tool | Pricing (as published) | Free trial | Booking | Warm transfer | Key integrations |
|---|---|---|---|---|---|
| Dial Milo AI receptionist (SMB) |
Pay-as-you-go from $0.01/minute (carrier + AI). Phone number $3/mo + $3 setup. SMS from $0.01/message. $1 free credit on signup; $10 minimum top-up. No monthly… | $1 free credit on signup | yes | yes | knowledge base / website, mid-call tools: book, transfer, SMS, lookups |
| Dialzara AI receptionist (SMB) |
Business Lite $29/mo (60 min, $0.48/min overage); Pro $99/mo (220 min, $0.45); Plus $199/mo (500 min, $0.40); Elite $349/mo (1,000 min, $0.35). 7-day free… | 7-day free trial | yes | yes | Zapier, Make, Google Calendar (Pro+), CRM via Make/Zapier/API |
| Frontdesk (My AI Front Desk) AI receptionist (SMB) |
Business-in-a-Box $99/mo ($79/mo annual) includes 200 voice minutes + chat/SMS/CRM. Partner/Enterprise custom. | 7-day free trial (pricing page says no permanent free plan) | yes | yes | Zapier, built-in CRM, Google/Outlook calendars (documented elsewhere on site), API on Partner/Enterprise |
| Goodcall AI receptionist (SMB) |
Starter $79/mo (100 unique customers, then 79¢ each); Growth $129/mo (500 unique customers, then 26¢); Scale $299/mo (2,000 unique customers, then 15¢). No… | No classic trial; free demo agent, pay only when you connect a number | yes | — | Zapier (for existing agents), external tools / API / MCP (plan limits), Google Calendar (shown on homepage) |
| Marlie AI AI receptionist (SMB) |
Basic $49/mo (250 min, then $0.35/min); Standard $99/mo (500 min, $0.35); Pro $199/mo (1,000 min, $0.30); Premium $399/mo (2,000 min, $0.25); Enterprise custom. | 14-day free trial | yes | partial | Google Calendar, Calendly, Jobber, Housecall Pro, HubSpot, Square, Shopify (checkout links), OpenPhone, Slack, 8,000+… |
| NextPhone AI receptionist (SMB) |
Pro $199/mo; Growth $299/mo; Scale $599/mo. Unlimited inbound calls; no per-minute or overage fees. 7-day Pro trial. | 7-day free trial | yes | yes | Google Calendar, Outlook, Calendly, Acuity, Cal.com, OnceHub, Clio, MyCase, HubSpot, GoHighLevel, Jobber, Zapier, Make |
| Phonely AI receptionist (SMB) |
Free $0 (100 min/mo, ~50 calls); Starter $50/mo (200 min, ~100 calls); Professional $150/mo (650 min, ~300 calls); Enterprise as low as 5¢/min. | Free plan: 100 minutes/mo + free phone number | yes | — | CRM integrations (Pro+), Advanced API (Pro+), SIP trunking (Enterprise) |
| Reception AI (ElevenLabs) AI receptionist (SMB) |
Free trial $0 (14 days, 30 phone min); Basic $29/mo (75 min, $0.45/min overage); Plus $79/mo (275 min, $0.38/min); Premium $199/mo (1,000 min, $0.30/min);… | 14-day free trial (30 phone min) | yes | partial | Google Calendar, Calendly, Cal.com, HubSpot, Zapier, Webhooks, MCP servers, Twilio / SIP trunking (bring your own) |
| Simple Phones AI receptionist (SMB) |
From $97/mo for 100 calls/mo; no commitment. Higher tiers not itemized on the page. | 14-day free trial | yes | — | Zapier / webhooks, custom CRM integrations by their team |
| Trillet AI Receptionist AI receptionist (SMB) |
AI Receptionist $49/mo flat (150 min, then $0.20/min; SMS $0.02 each). Agency white-label from $99/mo. Enterprise custom. | 28-day money-back guarantee (receptionist); 7-day free trial on agency plans | yes | — | Google Calendar, Custom API actions, BYO telephony (Twilio, Telnyx) |
| Upfirst AI receptionist (SMB) |
Starter $24.95/mo (30 calls, $1.50 overage); Premium $59.95/mo (90 calls, $1 overage); Pro $159.95/mo (300 calls, $0.75); Scale $299/mo (600 calls, $0.70);… | 14-day free trial, no credit card required | yes | yes | Google Calendar, Outlook, Clio, Acuity, Calendly, Square, Zapier, CRM via Custom Actions/API |
| Beside Phone AI Receptionist Phone system / software add-on |
Web plans: Baseline $29/mo per business (30 AI Receptionist calls/mo); Unlimited $99/mo (unlimited AI Receptionist calls). Extra lines $4.99/mo. Separate from… | Unlimited plan: 7-day trial (payment method required). Baseline: no trial | yes | yes | Zoho CRM, Zapier (1,000+ apps) |
| Nextiva XBert Phone system / software add-on |
$99/month per 100 interactions, then $0.99 per interaction. Standalone or add-on. 30-day money-back guarantee. | 14-day free trial; 30-day money-back guarantee | yes | yes | Nextiva platform, calendar, CRM (stated) |
| Quo Sona (formerly OpenPhone) Phone system / software add-on |
1,000 free automation credits (~10 calls) on every Quo plan. Paid tiers: $0 / $25 / $49 / $99 / $199 per month for 10 / 40 / 100 / 250 / 600 calls. Overage… | 7-day Sona trial for eligible paid Quo workspaces; 1,000 free automation credits on every Quo plan | partial | yes | Quo phone system only (not other phone systems) |
| Abby (Abby Connect) Human or hybrid |
Starter $164/mo (50 Abby Minutes); Essential $329/mo (100); Professional $599/mo (200); Growth $1,380/mo (500); Enterprise on request. 1 Abby Minute = 1 human… | 7-day free trial; 30-day money-back guarantee; no setup fee | yes | yes | 1000+ integrations (stated), Calendly (human scheduling), AbbyGO app |
How we pick
Order: by tool type (AI receptionists for SMBs first, then phone-system add-ons, industry-specific tools, human or hybrid services, and developer platforms), then alphabetically by name. This is not a ranking or a score; we have not published call-test results yet.
Every value comes from the vendor's own website (see each tool page for source URLs, last checked 2026-10-21). A dash or "Not published" means we could not confirm it there. Pricing changes, so verify on the vendor site. Full methodology.